An integrated ERP system can provide immeasurable benefits to a business. As ERP integrates all the individual department functions into a single software application, it makes easier to track the workflow across various departments to reduce the operational costs.
Real-time Information – One immediate impact of implementing an ERP solution is the systematic and uniform flow of business data and information across all departments in an organization. With this real-time information, you can make better business decisions. Automatic and coherent workflow from one department/function to another, to ensure a smooth transition and quicker completion of processes.
Increased Productivity – Businesses experience remarkable enhancements in their efficiency and overall productivity with implementation of an ERP solution as it eliminates repetition in business processes and tedious manual tasks. ERP saves employees valuable time and also improves business operations or processes.
Comprehensive Reporting – A unified and single reporting system to analyze the statistics/status etc. in real-time, across all functions/departments. Inter-departmental activities are properly tracked and none of them is ‘missed out’.
Seamless Business Operations – With an ERP system, client changes won’t be as stressful because of the 360 degree view into your business — sales, customer service, planning, accounting, production, distribution, HR — they’re all integrated and data is shared across all levels, all relevant departments are notified when the schedule or product changes.
Improved Customer Service – ERP integrates Customer Relationship Management (CRM) application, along with sales, financials, and other front-office functions. The CRM function of an ERP is extremely important, since the main way a business stays competitive and “in the game” is obtaining returning customers – which results in profitability. For instance, sales and customer service department employees can communicate with customers better and improve relationships with them through faster, more accurate access to customers’ information and history that an ERP system provides.
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